Open-sourcing X support
Official X support is broken. Tickets vanish. Appeals go unanswered. We're building community-driven support — like GitHub Issues for X.
No spam. Just launch updates.
X support is a black hole
Millions of users lose accounts, face wrongful suspensions, or hit platform bugs with zero recourse. Support tickets go unanswered for months. The only reliable fix? Going viral enough that someone at X notices.
Tickets Vanish
Submit a support ticket and watch it disappear into the void. No tracking, no updates, no accountability.
Appeals Ignored
Wrongful suspensions with no path to resolution. Automated rejections with no human review.
Luck-Based System
Getting help depends on going viral, knowing someone, or paying $8/mo and hoping for the best.
Community-driven support for X
OpenSupport brings transparency and accountability to X support. File issues publicly. Track resolution. Help each other. Think GitHub Issues — but for getting your account back.
Public Issue Tracker
Every support case is visible, searchable, and trackable. No more shouting into the void.
Community Solutions
Users who've solved similar problems help others. Crowd-sourced knowledge beats waiting alone.
Accountability Dashboard
Track resolution rates, response times, and common issues. Data-driven pressure for better support.
Simple, transparent, effective
No gatekeepers. No premium tiers for basic support. Just a community that actually helps.
File Your Issue
Describe your problem — suspended account, locked out, platform bug. Categorize it and add context.
Community Responds
Others who've faced the same issue share what worked. Upvotes surface the best solutions.
Track & Resolve
Follow your issue's progress. Mark it resolved. Build a knowledge base for everyone.
Be first in line
We're building OpenSupport right now. Sign up for early access and help shape what community-driven X support looks like.